Personal Information We Collect

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit aukey.au (the "Site"). By visiting the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. We also gather information about the pages you visit, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically collected data is referred to as "Device Information".

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
• Log Files: Data that tracks actions on the Site, such as your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to track how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain details from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this data as "Order Information". When we refer to "Personal Information" in this policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use Device Information to screen for potential risk and fraud (such as your IP address), and to improve and optimise the Site (e.g., by analysing how customers interact with the Site and evaluating marketing and advertising campaigns).

We use Order Information to fulfil orders placed on the Site, which includes processing payment, arranging shipping, and providing invoices or order confirmations. Additionally, we use Order Information to:

• Communicate with you
• Screen for potential fraud or risk
• Provide information or advertising relating to our products or services, in line with your preferences

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy. We also use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your data here: Google Privacy Policy, and you can opt-out of Google Analytics here: Google Analytics Opt-Out.

We may also share your Personal Information to comply with Australian laws, respond to a subpoena or lawful request, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we think may interest you. For more details on targeted advertising, visit Network Advertising.

You can opt-out of targeted advertising using the links below:

• Facebook: Facebook Ads Settings
• Google: Google Ads Settings
• Bing: Bing Ads Personalised Ads

Additionally, you can opt-out of some services by visiting the Digital Advertising Alliance's opt-out portal: DAA Opt-Out.

Do Not Track

Please note, we do not change our data collection and use practices when we detect a Do Not Track signal from your browser.

Your Rights

As an Australian resident, you have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the details below.

Data Retention

We retain your Order Information for our records unless you request that we delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us by email at infoEmail.